Shipping Policy

General:

We are committed to provide you a quick and timely shipping. Great care is taken in in packing of your purchased products. Items would only be shipped when the funds have been cleared. No exceptions!

You will not be charged more for shipping than the amount that was originally quoted to you at the time you place the order. Shipping depends on the weight of the package and the distance it has to travel from our warehouse.

For large sized items a handling fee may be charged. The fee will be mentioned at the time of purchase.

Please send your shipping queries through contact us at www.themedicka.com/contact_us

Destinations:

Although we are committed to ship items worldwide but exceptions may apply. Please communicate with us before committing to buy as we may not be able to ship to your destinations for various reasons that may include Dimensional shipping limits, Large or odd size items etc. restrictions, embargo or some other reasons.

Customer’s own shipping:

You can use your shipper or we can assist you in finding one, in-case it is requested.

Please note that in your own shipping, a handling fee would apply which is different for national and international shipment

Carriers:

We use various carriers (our own discretions) including United States Postal Service (USPS), United Parcel Service (UPS), FedEx and DHL.

Please note that FedEx and UPS does not deliver to PO Box addresses and in that case we need Physical address for shipping

Time to Ship:

The item will be professionally Packed and shipped within three business days after payment is received, but normally they are shipped next day after payment is received.

Heavy, Larger size and odd size items as well as items needing freight or blanket wrap services may take a longer time to ship.

All white glove handling shipping takes a longer time to ship

Delivery Time:

Estimated delivery time is based on our handling time, the selected shipping service, and when the funds have been cleared. As soon as the order has been processed and shipped, you will be notified via email. Please allow 24 hours for the carrier to upload the tracking information.

Transit time is the time a package takes to travel from our facility to your destination address and is based on the shipping speed you've chosen. The transit time is calculated using business days, meaning Saturday and Sunday don't count toward the transit.

Please expect an unexpected service delay (severe weather, natural disasters, unscheduled events, etc.), Kindly add at least 2 to 3 business days to the estimated delivery date of your order.

Also note that all orders carrying a combined value of 500 USD would need signature and will not deliver unless signed off. After three attempts the carriers generally send the package back. In case you do not want that to happen then please let us know at your earliest convenience or leave a note while making payment.

Item Location: This item is shipping from Medicka, MN Warehouse

Local Pickup:

There is no local pickup fee.

Please note in compliance with state laws sales tax will apply, on local pickups.

Packing of orders:

All orders would be handled carefully and will be packed professionally. Most of the instances the items would be bubble wrap, packed in sturdy boxes with enough protective cushions provided by the peanuts. Instafoam instant packing foam system would be used on delicate items and we have installed foam system at our facility.

Handling/Packaging Fee:

The shipping cost includes a packing/handling fee.

Please note that in case you handle the shipping at your end, in that case we would include the handling fee in your final bill.

Handling fee would be needed to cover the cost of Labor, material, packing and crating etc.

Handling fee for items weighing less than 70 pounds:

All national and international shipping will carry 20 USD handling fee

Handling fee for items weighing 71 to 150 pounds:

A handling fee of 60 USD would apply

Freight & Blanket Wrap Shipping:

National Handling fee: $ 75.00 USD (includes Bubble wrap, shrink wrap, strap and palletizing of the item). Crating is not included in this fee.

International Handling fee: $ 200.00 USD (Item would be bubble wrap, shrink wrap, strap and crated. In some delicate products we can Foam the interior of the crate using INSTAPACK FOAM. 50 USD additional handling fee would be included in the Bill)

International / Other Locations:Please find out what your cost will be before bidding or contact us and we will help you.

FOR ALL INTERNATIONAL ORDERS, WE MUST HAVE FOLLOWING INFORMATION PLEASE: Name/Company Name, Address, and Contact Phone Number.

Combined Shipment:

Combined shipping is a great way of saving, more you combine the savings become bigger! So advise! Always bundle!

Combined shipping is accepted if the items can be combined. Buyer should contact us beforehand!

Your orders will be consolidated into the fewest number of shipments possible and in some instances the items can be dismantled!